Customer service in EMS. Who are our customers? Artwork

Whiny Medics

A Husband and wife team are both Paramedics and will discuss hot topics in EMS. As well as open a bottle of spirits or wine with each episode.

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Whiny Medics

Customer service in EMS. Who are our customers?

November 17, 2020 • James Schuetz & Jennifer Schuetz

In this episode, we discuss customer service. We discuss who our customers are. We serve patients, facilities, and staff members. We discuss things we should do, and how to give better customer service. We also try a new beer. So let's discuss a hot topic in EMS these days.